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Halo Hair respects your privacy and is committed to handling customer information responsibly. This Privacy Policy explains the types of information we may collect through our ecommerce store, how we use it, and the choices available to you.
This page is general business policy content and is not a legal certification. If you have a question about your personal information or need case-specific help, please contact us at [email protected].
We may collect information you provide directly when you place an order, contact us, create an account, subscribe to updates, or request support. This information may include:
We may also collect limited technical information automatically when you browse the website, such as device type, browser type, IP address, pages visited, and basic usage data.
We may use customer information to operate and improve our business, including to:
When you place an order, we use your information to confirm the order, process payment, prepare shipment, and provide after-sales support. Payment transactions may be handled through third-party payment providers made available at checkout. We do not state that all payment data is stored directly by us, and payment providers may process information according to their own practices.
Our website may use cookies or similar technologies to support essential website functions, remember preferences, measure traffic, and understand how visitors use the store. Basic analytics tools may help us improve site performance and user experience.
You can usually manage cookie preferences through your browser settings, although disabling certain cookies may affect website functionality.
We do not sell customer personal information as part of our normal business operations. We may share information only where reasonably necessary to run the store, such as with:
We share only the information needed for the relevant purpose where practical.
We may retain personal information for as long as reasonably necessary for order fulfillment, customer support, recordkeeping, dispute handling, business operations, and other legitimate purposes. Retention periods may vary depending on the type of information and the reason it was collected.
We take reasonable administrative and technical steps to help protect customer information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or storage can be guaranteed completely secure.
Depending on applicable practice and the nature of your request, you may ask us to:
We may need to retain some information for order records, security, fraud prevention, or legitimate business purposes.
Our store is not intended for individuals who are not legally able to make purchases on their own. We do not knowingly collect personal information from children for independent transactions.
Our website or checkout process may involve third-party services used for payment, shipping, communication, analytics, or website operations. Their handling of information may be subject to their own terms and privacy practices.
We may update this Privacy Policy from time to time to reflect business, operational, or website changes. The latest version posted on this page will apply to future use of the store.
If you have questions about this Privacy Policy or want help with a specific privacy-related request, please contact Halo Hair at [email protected]. Customers should contact support for case-specific assistance.