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Welcome to Halo Hair. These Terms & Condition govern your use of our website, products, and services. By accessing or using our store, you agree to follow these terms. If you do not agree, please do not use the website or place an order.
These terms are provided as general business policy content for our ecommerce store in Pakistan and may be updated from time to time. For any case-specific questions, please contact our support team at [email protected].
You agree to use this website only for lawful purposes and in a way that does not harm the website, our business, or other customers. You must not misuse the site, attempt unauthorized access, introduce harmful code, or interfere with normal website operations.
We may update, suspend, limit, or remove any part of the website at any time without prior notice if needed for maintenance, security, or business reasons.
We aim to present product descriptions, images, pricing, availability, and other details as accurately as possible. However, slight differences may occur, including product color, texture, packaging, or appearance due to screen settings, photography, supplier updates, or manufacturing variation.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.
All prices displayed on the website are subject to change without notice. Pricing errors may occasionally occur. If a pricing error affects your order, we may contact you for instructions or cancel the order and issue any applicable refund.
Prices may or may not include delivery charges, taxes, or other fees depending on how charges are shown during checkout.
When you place an order, you are making an offer to purchase the selected products. Order confirmation by email or on-screen acknowledgment does not mean final acceptance of the order. We reserve the right to accept, reject, limit, or cancel any order for reasons including stock issues, suspected fraud, incorrect pricing, incorrect product details, or inability to fulfill the order.
If we cancel an order after payment has been received, we will process any applicable refund using the original payment method where possible.
Customers must provide complete and accurate billing, shipping, and payment information. By placing an order, you confirm that you are authorized to use the selected payment method.
Payments are processed through the payment options made available at checkout. We do not promise that any specific payment method will always remain available.
We aim to dispatch and deliver orders within the estimated timeframes shown on the website or communicated during checkout. Delivery times are estimates only and may be affected by courier delays, weather, public holidays, remote delivery areas, or operational issues.
Risk in the products may pass to you upon delivery. It is your responsibility to provide correct delivery details and ensure someone is available to receive the parcel where required.
If you create an account, you are responsible for maintaining the confidentiality of your account details and for all activity under your account. Please ensure that your information is accurate and updated.
We may suspend or close accounts if we believe there has been misuse, fraud, or violation of these terms.
All website content, including text, images, branding, logos, graphics, and product presentation, is owned by Halo Hair or used with permission. You may not copy, reproduce, distribute, modify, or use website content for commercial purposes without prior permission.
Promotional offers, discounts, bundles, and coupon codes may be subject to separate conditions. We reserve the right to modify or withdraw promotions at any time. Promotions may not be combined unless clearly stated.
We work to provide reliable service and accurate information, but the website, products, and services are offered on an as-available basis. To the extent permitted by applicable law, Halo Hair is not responsible for indirect, incidental, special, or consequential loss arising from website use, order delays, product availability issues, or technical problems.
Nothing in these terms is intended to exclude any rights that cannot be excluded under applicable law.
Customers are responsible for reviewing product details before purchase and for using products appropriately. If you have a question about suitability, usage, or an order issue, please contact support before or after purchase as needed.
We may revise these Terms & Condition at any time by updating this page. Continued use of the website after changes are posted means you accept the updated terms.
If you need help with an order or want clarification on any part of these terms, please contact Halo Hair at [email protected]. For case-specific assistance, customers should contact support directly.